I currently volunteer with Neighbor to Neighbor and consider it a wonderful program that many more towns should emulate. But an awful lot of the good that you've accomplished on the human side has been negated by your unforced errors on the animal side --- ironically because your people skills with your volunteers have been pathetic.
My background has been in the media, but I don't think any media consultant would recommend your recent actions concerning volunteers an Memphis as a way to generate public support. In my humble opinion, you need mindful and DEDICATED volunteers more than you need mindlessly controllable volunteers.
The Official Bukowski Shelter site follows your lead by censoring critical comments. It's not hard to see why the official Bukowski Shelter site has 641 followers while the uncensored "Save the Shelter" site -- which has become a refuge for exiled volunteers -- is now at 6,060.
Here we are -- all pleading for the life a dog who is clearly obedient, loving, loved and well cared for by Jeff. This whole week long drama is totally unnecessary. Number 9 on your agenda? All these folks behind me have been standing for hours waiting your verdict. It's Loony Tunes! You're supposed to be a health panel, not a death panel. Vote for Life!